Kingswood Air Conditioning has introduced the StaySafe solution to monitor the safety of its lone working engineers.

The company provides servicing and installation of air conditioning equipment to businesses nationwide, including the NHS and Universities. Its engineers often travel and work on sites alone, at height and with heavy equipment. 

StaySafe is an app and cloud-based monitoring service which allows employers to monitor the location and safety status of their lone workers and receive an alert if an employee is in need of assistance. 

According to HSE (2014/2015) slips, trips and falls, as well as heavy lifting, are two of the main causes of workplace accidents and those working in the facilities management industry are particularly at risk. With Kingswood also operating an out of hours call service, having a way to alert someone if an accident occurs became a top priority for the business.

Prior to launching the app Kingswood employees were expected to call into the office on an hourly basis to confirm they were safe. However, employees were not always following this procedure and problems with phone signal meant that they couldn’t always keep in contact.
 
After researching the market for a more reliable and less time consuming solution, Kingswood selected StaySafe. The app works on iPhone, Android and BlackBerry and offers a wide range of functions including a panic button, working session expiry and low battery warnings, GPS and satellite tracking, man-down and duress alerts.
 
Kingswood’s James Oliver said: “The StaySafe app provides peace of mind that our employees are safe while they work alone. StaySafe is the most user-friendly solution we have seen and both the Hub and the app are extremely simple to use.

“The man-down feature as well as location monitoring were particularly important to us when selecting a solution and StaySafe ticked all the boxes. The solution overcomes many of the issues we faced before such as out of hours monitoring and lack of phone signal at some of our sites. We now feel confident that we are meeting our duty of care to our lone working employees around the clock”.