The deal, worth in excess of £4 million, builds on a 16-year partnership that has consistently delivered high standards and improved efficiencies.

Under the new contract, Incentive FM, one of the UK’s leading independent facilities management companies, will continue to handle the facilities management for all NBS locations, constituting over 68 buildings located in Nottinghamshire, Leicestershire, Derbyshire, Cambridgeshire, Hertfordshire, Lincolnshire, Northamptonshire, Norfolk, Staffordshire and South Yorkshire.

The fully integrated solution includes all cleaning, security, m&e, building fabrication and maintenance services. In addition, Incentive FM will support all health and safety, fire safety, and water safety requirements across the portfolio.

The operation will continue to be supported by a web-hosted CAFM help desk system (Concept Evolution), providing all personnel with access to information on asset management and service requirements to improve communication flows.

Tim Neal, premises and facilities manager at NBS, said: “It is important that our building portfolio is efficiently managed, creating a good environment for both our staff and customers. Over the past 16 years, Incentive FM has proven that they not only understand the importance of this but also have the skills and knowledge to achieve it, to support our ongoing growth.”

Glenn Wilson, operations director at Incentive Facilities FM, said: “This contract renewal and extension demonstrates our ability to form long-term relationships, delivering ongoing improvements and driving up standards.”