Eliminating gas cylinder rental charges will not only save our customers money, but it will also significantly reduce the amount of time and resources required to process what can often be a large volume of low value invoices – a major headache for our customers.
A lost cylinder charge will still apply to all cylinders that haven’t been returned after a 12-month period. However, we will give customers plenty of notice to return any overdue cylinders as outlined below.
Customers will be notified after 11 months to remind them of any cylinders needing to be returned within the next 30 days in order to avoid a charge
If not returned, an invoice will be raised after 12 months, allowing the customer a further 30 days to return the cylinder. (The invoice will be credited if returned within this period).
The charge will be applied if still not returned after 13 months.
For more information on our cylinder tracking system, contact your local SBS branch representative.
www.sbs.co.uk