This increased space will allow Samsung Climate Solutions to best serve the market as it continues to grow, with the heat pump market in the UK growing 26% between 2021 and 2022 and predicted to increase further in 2023.
Since the initial relocation in 2020, the capacity has increased threefold to keep pace with the growth in the climate solutions business. In order to provide customer service to match in the increase in warehouse capacity there has also been a large increase in in Technical, Operations and also Sales Teams.
Steve Fleming, Head of Climate Solutions UK & Ireland, commented: “Our team has grown from 19 when I joined to 67 by the end of this year in 2023. We want to provide the best end to end customer service possible to match our ambitious growth plan. Our commitment to the customer is to recruit the very best people across all areas of the business in order to provide the quality of service to match the quality of our product. We look forward to working with our existing and new customers to continue this growth journey.”
Samsung also have access to meeting rooms within the warehouse and will soon be welcoming customers for onsite meetings.