McWilliams began his career as an apprentice at 19 and has since worked across a wide range of air conditioning systems, developing particular expertise in diagnostics and fault-finding. “I really enjoy it. I take pride in getting to the root of issues and keeping systems running efficiently,” he said.

His training includes multiple manufacturer modules covering City Multi installation, commissioning, servicing and fault-finding, along with Maintenance Tool and the latest suite of centralised controllers.

Away from work, McWilliams is a busy parent and fits in a round of golf when time allows.

PACAIR said the appointment strengthens its commitment to delivering added value through its established Technical Services team and looks forward to introducing McWilliams to its clients.