From November, customers can reach Hawco’s sales team between 08:00 and 18:00. The new longer hours mean orders can be made right up until 18.00 (or 17.00 on Fridays) and still get despatched the same day.

The business will also be open between Christmas and New Year for the first time.

The change has been prompted by the demands of major retail, contractor and installer customers who are looking for a more responsive service to meet their own stringent performance targets.

Hawco's managing director, Mark Taylor, said: “We consider ourselves to be a vital component in our customers’ success. In an increasingly 24/7 world, we are delighted to make changes to the way our sales team, warehouse staff and logistics suppliers operate to better support contractors with their last-minute requests.”