Six case studies have been developed by International Workplace for RICS and were launched today (19 June) at the NEC in Birmingham.
The case studies provide practical examples of the best practice outlined in RICS’ Strategic Facilities Management (FM) Guidance Note and aim to demonstrate the benefits of strategic FM to business.
They are available to download from www.rics.org/facilitiesmanagement and cross a range of strategic FM issues including procurement, innovation, technology, sustainability, talent management and health and safety. They also outline how businesses, both large and small, can make the most of Strategic FM to enhance their business’ performance.
The full suite of case studies includes:
- Delivering strategic FM services at a major events venue
- Procurement via partnership – FM in health and social care
- How introducing smart working practices has helped National Grid create a sustainable legacy
- Working to deliver FM services at the largest dedicated rugby union venue in the world
- Providing specialist Facilities Management consultancy services in the United Arab Emirates
- Facilitating business and pleasure at the world's busiest airport
Director of the UK Commercial Property Professional Group at RICS, Paul Bagust, said: 'Although focusing on a variety of different examples, the six case studies demonstrate many common themes to good workplace management and reflect the best practice theories outlined in our Strategic Facilities Management (FM) Guidance Note.'
He continued: 'Central to this is the facilities’ teams understanding of an organisation’s business objectives. It is only by having this understanding that facilities managers can take a professional approach to the workplace, ensuring facilities complement the corporate values and mission.'
Other key themes include a professional understanding of the impact of FM to a company’s reputation, brand and performance, engagement with staff and the supply chain, the importance of measuring impact and outcomes and communication.