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Posts in Category: Lynn's Blog

I came, I saw, I was thoroughly ignored 

Veni, vidi, vici was my school motto, and coincidentally, the anglicised version - I came, I saw, I conquered - was used as a motivational motto by a well-known travel company I worked for when we went to travel exhibitions. We received specific... Read the rest of this article...
 
Posted by Lynn Sencicle 30 September 2016 15:15:00 Categories: Lynn's Blog

Sales gets the customer and customer service keeps it. Discuss. 

At the beginning of my working life I worked in a call centre for a holiday company. I started out in sales. It was soft sell – the customers called because they wanted a holiday, and often knew which one they wanted. My job was to take the order... Read the rest of this article...
 
Posted by Lynn Sencicle 05 August 2015 11:32:00 Categories: Lynn's Blog
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