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LH to handle Frascold UK warranties

WARRANTY claims on Frascold refrigeration compressors in the UK will now be handled by remanufacturer LH plc. The Wimbledon-based specialist will use its state-of-the-art facilities to investigate compressors referred by UK installers under Frascold's two-year warranty scheme. Before the arrangement, compressors were shipped back to the manufacturer for examination in Italy.

Howard Davis, who heads up Frascold in the UK, said: 'The failure rate on Frascold compressors is extremely low. However, we felt it was essential to support the brand and our UK customers and, as such, have arrangements in place to deal efficiently with any problems that may arise from time to time.'

The warranty support service provided by LH will include initial advice followed by a detailed physical examination and chemical analysis of returned compressors - effectively a full mechanical and chemical post mortem.
Findings will be presented in a detailed technical report issued to Frascold and the customer.

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